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FAQs
Do you issue receipts?
Yes. If you would like this, please write it in the comments section when ordering.
How much is the shipping fee?
Shipping costs 800 yen nationwide, and 500 yen for some items delivered via Click Post.
Free shipping for purchases over 5,000 yen (tax included).
*Regular delivery includes free shipping for all products.
How many days after ordering will it be shipped?
We will ship your order within 3 business days.
Can I specify a delivery date and time?
Yes, it is possible. If you wish to do so, please write it in the comments section when ordering.
Please tell me the available payment methods
Payment can be made by various credit cards (Visa, Master, JCB, AMEX).
Can I return or exchange the product?
We will only respond if the product you receive is defective or different from the product you ordered. Please contact us within 7 days of receiving the product.
How can I use the coupon?
Please see this page .
What is an Oasis Membership?
We offer member prices, exclusive products, and limited campaigns. Please see this page .
About RESONUS Account
A RESONUS account is required to purchase.
About regular flights
Learn more Please visit
About Store Points
For more information, please click here
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